Workplace investigations

Intepeople is one of New Zealand’s leading workplace investigations specialists

There are times when a business needs an investigation to determine what has happened before a decision is made about next steps. This might be when:

  • An employee has complained that they are being bullied or harassed.
  • An employee has been accused of misconduct but denies it.
  • You need to determine facts, and you don’t have the time to do it yourself.
Investigations can be time-consuming and are often challenged if someone is unhappy with the outcome. And that is why it is worth considering a qualified independent person to do the investigation.

What is the process for a workplace investigation?

Our investigation process begins with a high-level briefing where we determine the scope of the investigation and agree on the process and timetable. Confidentiality and natural justice are key considerations.

Our investigator's role is to obtain and determine all the facts which, depending on the issue at hand, may include face to face interviews, review of documentation and policies, and any other evidence that may support a finding. Where witness statements conflict with each other, we also need to make credibility findings.

The investigation concludes with a confidential investigative report, including our findings, observations, and facts. We will supply recommendations if that is part of the scope agreed. We are not usually involved in any subsequent processes, such as a disciplinary meeting.

Why choose Intepeople to conduct your workplace investigation?

Intepeople holds a Company License for Private Investigations, issued by New Zealand’s Private Security Personnel Licensing Authority (PSPLA). The authority works to ensure that all people working in the security industry, including Private Investigators, are competent in their skills.

Intepeople’s HR & ER Partners Melisa Kappely, Marianne Wilkinson, and Emily Strom are PSPLA licensed Private Investigators, which is now a legal requirement for independent investigators. In addition, Melisa Kappely and Marianne Wilkinson are Association of Workplace Investigators (AWI) Certificate Holders, placing them amongst the most qualified Workplace Investigators in New Zealand. The AWI is a professional association committed to enhancing the quality of impartial workplace investigations. Their robust and tested set of guiding principles for workplace investigations is recognised worldwide.

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“Intepeople have supported us at Port Marlborough for a number of years in areas of recruitment, negotiation advocacy, specialised project work, and general HR advice and support. They operate as a strong team, drawing on their collective experience and expertise to help us resolve issues and develop initiatives. Intepeople understand who we are and what we’re about. They are professional in their delivery of services to us and are a trusted and valued business partner."
 — Rose Prendeville, Capabilities Manager - Port Marlborough

Our HR partners have extensive experience and international training in:

Investigations and the relevant law,

Strategies to avoid bias,

Establishing rapport,

Interview techniques,



Investigation report writing,

Ethical issues.

Where to from here? We are here to help. Contact Intepeople for a confidential discussion about how we can assist.
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