One of the most common questions we receive from employers is: How should we handle a bullying complaint in the workplace?
Addressing workplace bullying is not only a responsibility but also crucial to maintaining a safe and positive environment for all employees.
Why it matters
As an employer, it’s your legal and ethical duty to ensure the safety and well-being of your team. Every bullying complaint, regardless of its severity, must be taken seriously. Neglecting to address these issues can lead to long-term harm for both the individual involved and the wider workplace culture.
Handling the complaint: formal and informal options
When a bullying complaint arises, offering the complainant a range of options is key. This approach allows the individual to choose a path they feel comfortable with. Typically, there are two routes to take:
- Informal approach – This might involve mediation or a conversation to resolve the issue directly between the parties involved.
- Formal complaint – If the employee opts for a formal complaint, an investigation will need to be carried out to ensure fairness and due process.
If your organisation lacks the internal resources to manage this process, don’t worry. We can provide an independent investigator to ensure the complaint is handled professionally and impartially.
Get in touch
For support with handling bullying complaints or any other workplace challenges, please don’t hesitate to reach out to us at Intepeople. We’re here to help you create a safe and supportive work environment.