Amazing Grace- A Lesson in Leadership

Whilst we have all been “gutted” by the events in San Francisco recently, shining like a beacon in the smog of depression and despair has been the inspirational leadership of Dean Barker and Grant Dalton. Their demeanour in the face of the devastating loss has been absolutely...
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Smart Processes Saving Client’s Money

What I love about my job is the diverse range of clients I get to deal with. As a human resources professional I am frequently contacted when something has gone wrong, so you can imagine my excitement when two months ago one of our forward thinking clients contacted me to help...
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To Win Customers -Employees must come first!

To win customers – and a larger share of the marketplace – companies must first win the hearts and minds of their employees. As managers and leaders you are primarily responsible for your employees’ engagement levels. Each person in your organization has different needs and...
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Designing Leadership Competency Models – Part 3 Buy in and Acceptance

Last week I looked at how to define your top 10-12 competencies. This week I suggest some ways to ensure you get buy in and acceptance of your Leadership Competency Model. Getting Buy in – Leading from the top is the best way to get buy in. Spend time with your direct...
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Designing Leadership Competency Models – Part 2

Last week I looked at what competencies are and explored what a Leadership Competency Model will bring to your business. See Last weeks blog here: This week I have a look at who has input into your competence model and how you decide on the top 12. Depending on the size of your...
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Emails: The Good, the Bad and the Ugly

There is little doubt that emails have opened a whole new way of communicating in the workplace. Most of this is positive to workplace culture as it creates transparency and efficiency and often breaks down hierarchies and silos. But there are also some real downsides! Used...
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7 Qualities of an Awesome Employee

While we believe in a robust process when recruiting candidates for clients, ensuring they meet all the criteria, competencies and past experience required, we also know clients want a ‘STAR’. That means looking beyond the CV and ensuring they display the following qualities:...
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Making A Moko-ry of Human Rights?

Air NZ’s decision not to hire an aspiring cabin crew attendant because she had a very ‘NZ’ tattoo on her forearm has raised some interesting debate in the media. Apart from inviting various views as to whether such a decision violated the Human Rights Commission Act, it also has...
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